Can I replace an item?
For Couriered Products:
If you don’t like the product, you can notify us within 10 days from the date the order is delivered.
For broken, damaged or wrong products, you can ask for a replacement, which will take 3 – 5 days to be re-delivered at the recipient’s address.
Can you arrange return pick up?
For Couriered Products:
- For regular pin codes, we do provide return pickups, provided you have raised the return request within 10 days of receiving the package.
- For any return request placed post 10 days from the date of delivery, we do not provide return pick-up facility. In such cases, you must ship the product back to us on your own.
- For remote locations and international pin codes (outside of India), we do not provide return pick-up facility. In such cases, you must ship the product back to us on your own.
To know more about return addresses, contact our customer care at +919108050728. You can also write to us at vidyshreeg32@gmail.com
How much time does it take to return the product & get a refund?
For Couriered Products:
- Once you get in touch with us, if return pick up facility is available at your location, it will take 3-5 business days to arrange the return pickup. Once the product has been picked up, we process the refund within 24 hours.
- If yours is a remote location and you ship your product directly to our warehouse, it usually takes 3-5 business days for the items to reach our warehouse. Once we receive the item, we process the refund within 24 hours.